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Sunday, March 3, 2013

Social media advisor activities



Social media advisor activities

In this post, you can ref key activities of Social media advisor in details. Based on this activity list, you can set up daily activities, weekly activities, monthly activities.

I. List of Social media advisor duties:
  1. Oversee social media channels in concert with DOSM (Facebook, Twitter, Hotel Blog, etc.)
  2. Oversee and analyze guest feedback. Specifically digital and social media (Trip Advisor, Revinate, Yelp, Open Table, Zagat, etc.) analyzation and communication to property to teams.
  3. Coordinate the efforts of the Sales and Marketing division to ensure efficiency in systems (Newmarket/Delphi, Cvent, Starcite, Open Table, etc.) used to track performance to help optimize sales results whilst monitoring adherence to established processes.
  4. Improve the Sales & Marketing operational systems, processes and policies, specifically, support better management reporting, information flow and management, and business process and organizational planning.
  5. Monitor daily reporting and alert DOSM of highlights, concerns and trends.
  6. Assist in developing financial information for new projects.
  7. Increase the effectiveness and efficiency of the Sales & Marketing Division through improvements to each function as well as coordination and communication between functions.
II. List of Social media advisor qualifications
  1. Four year College degree is required
  2. Working knowledge of social media universe (Facebook, YouTube, Twitter, blogs, etc.)
  3. Working knowledge of Delphi system a plus.
  4. Proven team leader with a high level of energy and motivation
  5. Results oriented with an emphasis on both individual and team accountability
  6. Savvy with Digital Media and online research.
  7. Proficient in Microsoft Office Software and possesses strong computer/internet skills
  8. Knowledge of search engine optimization basics including basic keyword research.
  9. Fluency in English is required, both written and verbal. Additional language ability considered a strong plus.
  10. Ability to remain in a stationary period for extended periods of time with limited movement.
  11. Background and drug test required. EOE


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